Kindle Fire Troubleshooting

Kindle Fire is an amazing creation of Amazon. This Ebook reader has written the next level success story and become a favorite pal of book lovers. With Amazon Kindle Fire device, a user can browse, purchase, download and read the newspapers, magazines, novels on the Kindle store using the Internet, Kindle device has written a great success story and went through a lot of upgrades after the launch. The device available in different sizes and support multiple contents to meet different user requirement.

With time, there is always the possibility that the user encounters the problems on their device and need Kindle Fire troubleshooting. The problem could be related to anything from the internet to book purchases and hamper the user experience, living them unsatisfied and sad. If you are also one of those users facing trouble with your Kindle Fire then this guide can help you. Here, we are going to share the simple Kindle Fire troubleshooting instructions that can help the users in troubleshooting Kindle related concerns and bring back to the device to its normal functioning.


Here are the common Kindle Fire Problems with their Troubleshooting Solutions:

Kindle Startup Issue

Many Kindle users complain about Kindle Startup Problems stating that their Kindle Fire freezes while using it or won’t turn it on.

  • Press and hold the power button for at least seconds to reboot the Kindle. After that,  turn on the device. This will help you in the Amazon Fire tablet troubleshooting and remove the technical glitch from your device.

  • Charge your device by turning it off and then try to turn it on again. If the device fails to restart then there could be trouble you need to check the battery and cable. 

The problem in connecting the Kindle to Computer

A user may encounter issues in connecting the Kindle to the computer and moving the files. A message like “Device has disconnected or Stopped responding’ may pop-up.  To fix this problem: 

  • Turn off your computer and Kindle for 30 seconds. Turn on both the devices again to reset them.

  • Connect the device by using the USB cable and USB port.

  • If the above fixtures are not helping you out, use Dropbox for the file transfer between Kindle and Computer. 

Internal  Error Message on Kindle Fire

Many times, Kindle users encounter issues while trying to use some applications. For Kindle Fire troubleshooting, follow the given steps:

  • Press and hold the power button for about 20 seconds to restart your device. After that, press the power button to turn on the device.
    Turn off the router for 10 seconds and then turn it on for removing the network errors.

  • Check the date and time of your device, it must be correct.

  • Locate the application that created an issue. Slide down from the top of your screen and choose the ‘More Application’ option. After that, click on ‘Install Application’. Click on ‘Force Stop’ and ‘Clear Data’.

  • Go to My Account and De-register your device. After that, re-register your device.

Kindle Wireless Connectivity Issue

Your Kindle Fire device may not connect or recognize the Wireless network and there could be a number of reasons. For Kindle Fire troubleshooting, follow the given guidelines:

  • Check and make sure that the Airplane mode of your device is not turned on and wifi is on.

  • Reboot your device.

  • Download the ‘Wifi Analyzer’  to know the busy time of your Kindle Channel in your area.

  • Fully charge your device and then go to the factory reset to wipe all the files and data. 

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